About Us
We are Kynamic
Founded in early 2021 by KMC Group, who is well-known worldwide as a market leader of quality bicycle chains and drivetrain components, Kynamic excels in providing complete e-bike service and system solutions from the first to the last mile.
eBike Service and System Solutions
Kynamic is a dedicated e-Bike Total Service Provider (e-TSP) with services encompassing support for e-bike design, system integration, global/local logistics, efficient warranty and after-sales service, and tailored software solutions to streamline operations at all stages throughout an e-bike’s lifespan including factory assembly, dealer shop, maintenance, and consumer UI/UX.
Dedicated eTSP: eBike Total Service Provider
Kynamic’s innovative components focus on Light Compact Drive Systems that improve the riding quality, performance, and versatility across a variety of terrain and e-bike categories.
Turn your ideas into reality
Warranty Service
Everything you need, CLEAR!
We developed an entire service solution to speed up the claim process and spare parts procurement.
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Customer Experience
Right Time, Right Part, Right Address!
Simple, Smart and Stable!
L
Local Logistics
A warehouse in the Netherlands offers you more flexibility to allocate your bicycle components.
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Easy & Efficient
Our service solution speeds up the claim process and spare parts procurement, anytime, everywhere.
A
Accurate Tracking
Our service software breaks down your claim into pieces and proactively notifies you of the progress status.
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Rapid 48 hrs
Deal with your claim, deliver the service parts, handle your MP order, and reply to your inquiry all in 48hr.
Powerful Service
Our comprehensive and intuitive service solutions target ease and efficiency.
Product news
Proactive notification of hardware updates, software updates, and feature improvements.
Direct feedback
Our service members, who effectively offer longer service hours being based throughout several time zones, reply personally.
Common interface
Easily learn our service; communicate with us as you would a friend.
Paper free
Always with a keen eye on our environmental impact.
Quick guide
Efficiently integrating all documents together turns you into a professional.
Claim status
Conveniently browse your claims to monitor progress.
Frequently Asked Questions
All Kynamic e-Bike systems are fully authorized including EN15194:2017, ISO13849-1, and UN38.3. For complete e-Bike certification, we also offer a certification service.
We have worked with customers from the beginning of all projects. When customers are about to start their first production batch, our service members go to the factory to assist with this stage where they support all aspects of production and train the factory partners.
We sell e-Bike systems to customers. For service, we divide an entire e-Bike lifespan into stages; when customers start a project with our e-Bike system, we provide the corresponding services at every stage.
We can personally introduce corresponding component suppliers to you.
As you can see on this website, we have several complete e-Bike platforms for you to choose from. Each e-Bike platform consists of bicycle components, frame design, and an e-Bike system, so you don’t need to spend time building a sample bike.